This place is amazing! Always so helpful, courteous, and prompt! Last year I had taken my car in to a chain place (had a coupon for an oil change) and just had them do my inspection as well, when I was told I would have to spend over $2000 in repairs to pass it. My car is not even worth that much, so I was not about to drop that for repairs I did not even know where an issue as my car was running fine at the time. Took it back over to Broad Street Auto and they showed me different things on my car that the first place said were broken or needed to be repaired....nearly all of these "repairs" were related to parts that were completely fine. Not only did Broad Street take the time to actually show me these things, but they were able to make the actual necessary fixes for around 10% of the quote from the other place and they offered me their courtesy car for the day since it was starting to rain so I didn't have to walk down the road to work. Honestly I will never take my car anywhere else while here in Richmond. <3
Thank you Laura. We are greatful for customers like yourself. Glad we could take care of you and save you some money.
- Broad Street Auto & Tire