5

I have trusted Broad St Auto for my car care for several years now. I also got a set of tires from them that I have been very pleased with. Alice and everyone who works here are always a pleasure to talk with. Their service is great and thorough and their prices are reasonable and fair. I will be a Broad St Auto customer as long as I live in this area!

5

It took me years to finally find Alice and Broad street Auto. I am thankful that I did. Honest, great service and fair pricing makes for a perfect experience in a field wrought with the opposite.... truly the best in town.

5

One of the unfortunate things about moving away from Richmond is my drive to Broad Street Auto. I wouldn't care if I lived in Charlottesville I would gladly make the trip. Professional, honest, excellent mechanics, and now a beautiful new office/greeting area. Consistently first rate every visit.

4

As usual service was great, timely, and reasonably priced. However, I did notice that I was missing a tire valve cap and that my engine oil life percentage indicator was not reset back to 100%.

5

Fast, courteous, dependable service every time.

5

Friendly, fast, and no-nonsense service.

5

great personal service

4.5

Excellent service, as always!

5

Always good.

5

I came in desperate to get my car seen in a pinch first thing on a Friday morning expecting at best to have to leave my car there and take an uber to work until they were done but I was seen instantly, didn't even have to leave because they were done in 20 minutes! I was treated with nothing but kindness even though my car was absolutely horrifying in the middle of moving and being a commuter with little free time, it's generally kind of a disaster anyway. The service was friendly and professional, the price was right, and they had the nicest waiting room of any auto shop I've ever been in. Bonus points for not mentioning any politics in the heat of election week insanity, unlike the two prior shops I'd visited this week!

Richmond Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Broad Street Auto & Tire (804) 285-8707 if you have any issues in accessing any area of our website.