5

Thank you! Have a great day.

- Broad Street Auto & Tire
5

These folks have been great at keeping my older vehicle on the road at an affordable price. Very personable and dependable.

5

I have visited Broad Street Auto a number of times for various services on both cars, and the recent interaction was again top notch. Alice and crew is very organized, on time, honest, and professional. I don't plan on looking anywhere else. Thank you!

5

The staff at Broad Street Auto & Tire is made up of professional, kind, efficient people I look forward to working with in the future. I previously took my car to an NTB location to see about getting my tire patched or fixed because it had a nail in it. The person who helped me was rude and made me uncomfortable. He said the nail was too close to the side, so I’d need a new tire. He quoted me at $212 for one tire. I left and later reached out to Broad Street Auto & Tire and a few other local tire shops via email and Facebook Messenger. Broad Street Auto was the first to reply via Facebook and said they’d have to look at it in person. I took my car to the shop a few days later and they told me I’d definitely need a new tire. They also checked out my other ones to make sure they didn’t need replacing. We scheduled an appointment for 10 a.m. on Aug. 18, 2023. While booking, I mentioned that I needed a tire for a while and just hadn’t had the funds to get a new one. Alice checked to see if she could find me something reasonably priced but reliable. She did and I was quoted for $145 or so. I arrived 30 minutes ahead of time on the 18th and Alice came over to greet me. She told me where to park my car and I went inside the office to wait. Shortly after, she came in and got my keys. I chatted with her for a bit while I waited and got some work done in the office. My car was done within 20 minutes or so and the total was less than I thought it’d be ($132.36). What I like about Broad Street Auto is their employees are nice, there is ample parking, and the office is clean. Most body/tire shops I’ve been to have been pretty dirty (which makes sense due to the nature of the business). I appreciate when tire shops make an effort to have a nice, clean waiting area for customers. Broad Street Auto’s office being so tidy was a nice surprise. I felt comfortable getting a little bit of work done on my laptop as I waited. I’d definitely return to this shop. They’re professional, quick, and pleasant to work with. Thanks Alice, and keep up the good work!

Thank you for your kind words. I enjoyed talking with you. Have a great weekend.

- Broad Street Auto & Tire
5

Thank you so much Alice and team for your service. I had new tires installed and an oil change and the transaction was smooth and I’m a very satisfied customer. Will be back!

5

Always professional and timely!

5

Everyone is always extremely helpful and friendly!

5

Alice and the team here are the Best! Very efficient and reasonable. Highly recommend!!

5

Super nice folks and easy to do business with.

5

Love this place the staff is honest nice and quick turn around

Richmond Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Broad Street Auto & Tire (804) 285-8707 if you have any issues in accessing any area of our website.