Richmond Auto Repair

Had a wonderful experience here. I wouldn't go anywhere else in Richmond! Very friendly, considerate, honest.

I went in for a VA state inspection and oil change. The staff was really friendly and helpful and they got me in and out in about half an hour. The price they quoted was very accurate and they didn't try to push additional unnecessary products or services on me. I don't have a lot of experience with cars, but I felt very comfortable trusting them to be completely honest with me.

This place is amazing. I've been taking my car here for about four years now. Here are some of my recollections:I took my car in late (around 4:30pm) one day with some sort of exhaust issue. Not only did the mechanic have me out of there by 5, but he also told me something to the extent of "Welding that thing was fun. I'll only charge you twelve dollars. Is that ok?" I dropped my car off before driving from Richmond to San Diego. I'm sure they could have swindled something out of me if they really wanted to, but they were honest and told me my car was fine. I made it to San Diego without any trouble. The people here are really friendly. They honestly love what they do. Their prices are amazing. I've never walked out of a car mechanic's shop before wanting to leave a tip. I'm a college student and I'm not in Richmond very much, but I try to hold off on repairs until I make it back to Broad Street Auto Service. If something's wrong with your car, go here.

I recently had a slow leak in the rear passenger tire of my subaru. Merchants told me they were unsure what caused the leak and it was not repairable. They told me I needed to replace all tires and quoted me a $400 bill. I went to this shop because I had heard good things about them from my father and he was definitely right. Within 15 minutes of taking my car he had found the problem (a screw had punctured it) and patched it up. The bill was $13 total. When I told them how much the other place tried to charge me they just laughed. This is a great, honest repair shop that has earned another loyal customer.

We have been using Broad Street Auto for a long time now. Our mechanic actually comes to the phone and speaks to us. We are well informed of what will be needed for our repairs. You never feel tricked but instead you feel like you got what you paid for. It is awesome to be able to trust your mechanic! Go Robbie GO!

Broad Street Auto is phenomenal! They have an incredibly nice and knowledgeable staff and most importantly the best prices in town. Took my car there a few weeks ago and they inspected it and put on new rear brakes, in one hour and for $169. Who does that these days? You can call ahead and schedule an appointment and they always get the repairs done on time and for cheaper than anyone else. My whole family now uses them and I've converted several friends as well. I couldn't recommend them more.